About PostMet Group

PostMet Group is a collaboration of companies based in both Germany and Latvia, uniting extensive expertise in advanced IT solutions. Since its establishment in 2004, the group has successfully delivered a wide array of projects, gaining deep experience in building VoIP systems utilizing the powerful Asterisk platform. Beyond voice solutions, the PostMet Group offers hosting services and builds secure infrastructures for data storage and safe information transmission. Advanced technologies and the rich professional experience of their certified specialists—holding qualifications such as CCNP R&S, CCNA R&S, and CCNA Security—form the cornerstone of every solution. This approach ensures client data is always available, confidential, and protected from threats.

Comprehensive Service Offerings

PostMet Group’s services include the design and implementation of information systems based on the latest technology trends. By incorporating cloud-based solutions, clients benefit from robust, reliable data processing and storage systems that deliver the highest standards of information availability and data integrity. The group operates advanced data centers, enabling clients to deploy both physical hardware and virtual machines in a secure, scalable cloud environment. This flexibility provides a strong foundation for efficient project management and IT operations.

Information Security as a Priority

Modern businesses, especially those engaged in logistics, increasingly depend on interconnected computer networks to store, process, and distribute essential data supporting all core business processes. The value of information security rises with this reliance: data loss, corruption, or inaccessibility can directly impair business continuity, damage reputation, and erode customer trust. PostMet Group assists organizations in assessing potential risks, mitigating threats, and implementing resilient information systems, allowing clients to focus on their strategic goals while leaving the technical aspects of IT security to a trusted partner.

Our Skills

  • Strong Cisco skills: switching and routing, VLAN, QoS, MPLS, shaping, Voice and Video conversations
  • Linux/Unix/FreeBSD skills and knowledge: SQL , DNS, Telnet, DHCP, TCP/IP, switching and routing, firewalls
  • Ability to solve problems and to resolve Network troubles.
  • Troubleshooting and resolve Telecom issues, including hardware, software, and Telco services
  • Providing accurate and current information, and escalate if there are any questions.
  • Provision of local technical on-site support depending on the need.

On-line Support Responsibilities

  • Provision of on-site Incident Management on-demand.
  • Within 1 hour after the priority 1 incidents reaction time.
  • Troubleshooting network-related service requests , such as outages, anomalous behavior
  • Work with 3rd Party vendors and customer's remote engineers to resolve issues.
  • Collaboration with internal and external technical teams during the deployment and operational support.
  • Configure network equipment and services.
  • Hardware/services testing and replacement recommendations, if required.
  • Deployment, configuration, and testing of new phone/equipment.
  • Collection & delivery of surplus equipment.

Project Deployment Responsibilities

  • Take pre-requirements for projects from Customers.
  • Provide engineering / technical support and installation services for customers, IP-based PBX solution .
  • Analyse local interfaces to the local telcos / vendors and other stakeholders.
  • Shelves of different hardware.
  • Assigning IP information via Telnet on different devices.
  • Connectivity and routing tests.
  • Completing the deployment, testing and sign off.
  • The customer functional training for different equipment types.
  • Interfaces to the various project managers for on-site deployment activities